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1. Eligibility for Returns
We accept returns only in the following cases:
You received a damaged or defective product.
You received the wrong item.
To be eligible for a return:
The item must be unused and in its original packaging.
The return request must be made within 24 hours of receiving the product.
Proof of the issue must be provided.
2. Return Process
Contact our support team with your order details and issue.
Once the request is reviewed and approved, further instructions will be provided.
The product must be handed over in the same condition as received.
3. Refund Policy
Refunds are issued only if a replacement is not available for an approved return.
Refunds will be processed once the returned item is inspected.
The refund amount will be provided in cash upon return confirmation.
4. Non-Returnable Items
We do not accept returns for:
Items that have been used or damaged after delivery.
Products without original packaging or missing accessories.
Requests made beyond the 24-hour return window.
5. Changes to Policy
We reserve the right to update or modify this policy at any time without prior notice.
For any return or refund inquiries, please contact our support team at [email protected].